writing a sql parser at the moment so
yeah sometimes we get work done
good, I dont , then again I have vaccation I thinkâŚ
Greg is on there a lot helping folks. And they used to have an iconoclastic Canuck that could be very helpful when he wasnât poking the bears.
I have hundreds of cases in Feedback.
I would love to see quite a few of them implemented / fixed.
But I know that Xojo Inc. has to set priorities.
By the way, itâs the same with other companies, where their priorities donât align with my wishes.
I can understand Juryâs pain as from what I read in passing on a few different threads that one bug wasnât even sniffed at by anyone that that something he needs was unceremoniously pulled from one version to the next without any warning or workaround.
Talking about it on the forum should be allowed and maybe an explanation from Xojo would have been better than some, lets be fair, totally insulting comment from Kem when Jury didnât even mention that no bugs were fixed.
The comment from Kem wasnât even answering Juryâs question, which was âWhat is the use of paying for a license if support does not solve the problems that are pointed out and reported?â Kemâs comment just came off as a angry knee jerk reaction to the post which was actually more inciting than insightful.
Poor show imho but what the heck do I know.
Yes, it may be helpful if Kem asked which issues Jury has.
But if you run in a shop dealership and shout out that all their cars are broken, they may just kick you out and not ask you for your problem, too.
Or if you see someone being disrespected, they may take their biz elsewhere.
I also donât have a current license and got a survey.
I did complete it but expect it will be immediately deleted having mentioned the lack of company direction, the time wasted trying to convert from web 1 to web 2 and the way in which the forum is now being policed.
Would be interesting to actually find out the full results but hey that will never happen either.
bears ?
around here its BEERS !
I actually watched a dealership deal with an irate customer not long ago
he was pissed about the size of the bill he received for his ancient ford (I think he said it was a 1982)
seemed like every seal gasket etc on the engine needed replacing
service manager was very patient
calm
and went through it in detail with him about WHY every last item was needed
and the guy calmed down and then they worked out how he could pay the multiple thousand $ bill for keeping his ancient vehicle on the road
and he left - I wont say happy - but a lot less pissed off than when I got there
I do and didnât get one.
WHAT ???
are you subscribed to marketing emails ?
Although I would not expect that to be relevant to this but âŚ
I never get any of this stuff. I donât know if Iâm subscribed to marketing emails or not. I just figured I was excluded for being me. And theyâll get my opinion wether they ask for it or not.
Edit: Yep, Iâm just opted out. No special treatment.
well here
This showed up when I was looking in twitter at #xojo
results will eventually be posted apparently
I had that survey, no idea why, did not fill this one or the last one as its pointless. my IP is generally behind a VPN, and then its not, so ip would likely be a unless way to sort surveys.
It is easy to say that Xojo donât fix bugs, especially when people like us look at Feedback and see that none- to very few of our reports have been addressed, or something that we feel is important, is closed as âWill not implementâ.
Yet, when I look through the release notes to see if anything interests me, I realized that there are quite a few bug fixes. Maybe one might actually affect me personally.
The trouble is, weâre so specific in our needs that I donât think many of our cases will ever naturally qualify. I donât know what the solution is, but I think the problem is not that they donât fix bugs, it is whoâs bugs that they do fix.
Edit: I too have a lot of cases which are important to me and donât get addressed. Thatâs one of the reasons why I stopped renewing a Pro version (that and I currently donât need anything else Pro offers).
Prioritization of certain kinds and locations of bugs also is something I think could be better
Framework bugs are difficult for us to work around - those need priority
Bugs that cause hard crashes need priority
Data loss bugs, in frameworks or the IDE, need priority
All of these almost without regard to how many times they are reported or by whom
Known reproducible bugs are just bugs others havent hit yet
After that # of votes etc certainly make sense in terms of determining priority
iâve been away from xojo for a while, just my 2 cents
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the possitive thing from your bannings is that you created this forum
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xojo is a small company iâm surprized itâs still alive and independat from all those years
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itâs normal in some way that they donât autorize constant critics, even if needed because it gives impression of xojo product.
The question is: Are there enough developers to fix at least as many bugs as are reported?
At work I use software that is similarly complex as X. During a period of 3 months the developers of that software are usually adding a few new/small features and are fixing 10 to 15 bugs (most of them so obscure that I never encoutered them). They have 3 times as many developers as X. So, why do they fix only so few bugs? Because no more bugs were found by the users during that period.
It is quite simple to get an impression what the situation is at X:
a) Log into the âFeedbackâ app and count the bugs reported within the last 3 months.
b) Count the number of bugs fixed within the last 3 months.
How does a) compare to b) ?
What if a > b for a long time?
If you have a problem, please make a feedback case and post about it on the forum. With the number of cases, priorities may cause your little case to never come to the top of the todo list.
Posting it on the forum may help to find a workaround, maybe find out if your case is a duplicate and if several people subscribe to your case and report they also run into that bug, then it may get more attention and thus a fix.