Letter to Geoff

I mean really, Geoff has not changed anything. It’s the same cycle over and over.

Fool me once…

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Be happy you are in front of building a project through with it and not after what would make it much more complex and shitty for you to live with. You may not be able to change anything in the mind of the company. They have their Decisions and the right to decide like they decide and they do it like they like and want with all rights. Customers have the same right to complain but in the end a customer has to decide: mis a partner which is behaving so my Partner. And that’s something nobody can help. For me it was clear not. But for others it is still. Many while the codebase is so old and the history so long and they don’t know another language and they don’t want to learn another language. So the life is going on.

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if (thisThreadOnTOF === true) {
    autoClose = true
    banUsersNow( moaningUserID, 1000, "years")
    customerCount -= 1
}

Yep. I thought Xojo could help me move from FileMaker to Xojo. The answer is that if you can get past all the Xojo bugs it’ll be fine. But it’s not just the existing bugs. It’s future bugs too.

FileMaker is expensive. Xojo is buggy. PHP is neither, but lower level language. But I can build what I need over time. :slight_smile:

they won’t reduce the customerCount, that wouldn’t look good :slight_smile:

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It is his duty to reach out to his customers when he wants feedback. That many customers are unhappy he can see. Instead he lets his people lash out ‘troll’ or lets Xojo’s auxiliary forces do the manhandling of complaining customers. All this happened recently.
Saying ‘nobody says it to my face’ is pathetic.
Isn’t it the MVPs vocation to relay such information to Xojo’s management? OK, some of them are too busy with wrestling down complaining customers.

It is more pointing out major defects in both the company and product as opposed to “complianing” or “trolling”

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Java would be

if (Threadontof) so even shorter to write in the beginning. Checking true conditions needs nothing else, and for checking wrong condition you would set

if (!threadontof)

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Note that I didn’t implement any error handling! That’s called programming Xojo-Style :wink:

In reality, Geoff will call you and talk you off the ledge. About an hour after you hang up, you then realized that Geoff just gaslighted you. Geoff DOES NOT like to communicate via email which I prefer so I can collect my thought. My guess is he doesn’t want a paper trail.

It’s vicious circle that ends up where we are now.

yeah, but only with Java, developers are able to reply to wrong postings :-). Of course you can use the shortform in JS/TS too, or GO, or any other language I’m aware of. I mean JAVA is known for everything but not to be a language loving people who don’t want to type much :slight_smile: . But you can reduce the typing much by using a good IDE.

Calls have the big advantage that you can promise everything with no consequences whatsoever.

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Just like saying Xojo does not cater to Pros. Verbally, it is denied…

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He said she said an no paper trail

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I did not receive a call from Xojo’s CEO or anyone else there. They should have seen that I switched off license renewal. I wrote in TOF that their bug handling is unacceptable. No one got in touch with me. Guess no one ever will. It is not my job as a customer to chase them for a talk.

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You only get a call when you get loud. Damage control. I got a call when I replied to one of the Surveys with a bad rating. Geoff didn’t expect that from me since I’m ‘rational’. But me being ‘rational’ was short lived when I spoke up.

at least Xojo helps be improving my English skills :slight_smile:

I posted this before, but here’s an exchange where Geoff goes after my lack of Bug Reports…

I realized it was a waste of time…

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Hey, that might work with Oracle or Microsoft but with a millions (if not billions) of customers you have to understand that Xojo can’t take care of every new user :wink: .

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Now we know at least, why he prefers phone calls :wink: