Testing for android, Worst deal ever?

[thorstenstueker]

It is breaking the contract through Xojo, inc. The contract is: Buy Pro and you can test pre releases.

[npalardy]

I should, in theory, have access under my account since I have a Pro+ license assigned to me
But I don’t

I once wrote Dana and suggested they use the SILENCE mode of Discourse

No I’m not writing to appeal being suspended

What I am wondering is if you would alter this to be “silenced” instead of “suspended”
Functionally silenced has the effect of making it so I cannot post - but it does allow me to log in an access things like the testers forum to be able to download new builds

In the long run the effect is stil lthat I’m not an actuve particpating member since I cannot post in any way
see - Discourse Moderation Guide - moderators - Discourse Meta “Silence the user”

I never got a reply from Dana so I forward the same question to Geoff

Silence would permit license holders to login and access the portions of the forums they are permitted to access according to their license. They would NOT be allowed to post or start new threads. In practice it would be much like suspension.

That was rejected

Hi Norman,

Being suspended from the forum means exactly that. We don’t do partial suspensions.

I DO have an alternative

[thorstenstueker]

@npalardy

I once wrote Dana and suggested they use the SILENCE mode of Discourse

No I’m not writing to appeal being suspended

What I am wondering is if you would alter this to be “silenced” instead of “suspended”
Functionally silenced has the effect of making it so I cannot post - but it does allow me to log in an access things like the testers forum to be able to download new builds

In the long run the effect is stil lthat I’m not an actuve particpating member since I cannot post in any way
see - Discourse Moderation Guide - faq - Discourse Meta “Silence the user”

I never got a reply from Dana so I forward the same question to Geoff

Silence would permit license holders to login and access the portions of the forums they are permitted to access according to their license. They would NOT be allowed to post or start new threads. In practice it would be much like suspension.

That was rejected

Hi Norman,

Being suspended from the forum means exactly that. We don’t do partial suspensions.

I DO have an alternative

Exactly that’s the Point. And even if Monkeybread thinks, believes and means that we have still Access over Customer Accounts I have to say: we haven’t. And from somebody I know that even that way they closed.

[Karen]

@npalardy

That was rejected

Hi Norman,

Being suspended from the forum means exactly that. We don’t do partial suspensions.

Given that access to the pre-releases is supposed to be part of your license that is simply wrong, unprofessional and childish IMO… And likely legally actionable on your part - though I know (and they do too) that it’s not practical (nor worth the bother) for you to pursue.

The thing is you would likely be submitting better bug reports on the betas than most users , so they really are shooting themselves in the foot IMO with disregarding the silencing option…

To me it all smacks of vindictiveness.

That Dana did not even reply at all to a current Pro+ customer inquiry- no matter the customer, is a strong indication of that. It was unprofessional at the least.

-Karen

[thorstenstueker]

Oh for me it’s worth to pursue. I have a good Lawyer in Dallas, he already wrote that he will do that. Let’s have fun

[MarkusWinter]

@MonkeybreadSoftware

Well, Norman has probably forum access through a client, so he can test Android.

That is a fairly ridiculous reply. Breaking the law is ok as long as you can circumvent what they are doing? Unbelievable.

A clear statement that this is unacceptable would have been nice.

Pacta sunt servanda.

[thorstenstueker]

@MarkusWinter

Pacta sunt servanda

Id quomodo sit

[MarkusWinter]

Ut semper fuit.

[SteveW]

Mortuum flagellas

[thorstenstueker]

@SteveW

Mortuum flagellas

Not really. Pure not fulfilling the contract between the company and the customer

[SteveW]

@thorstenstueker

@SteveW

Mortuum flagellas

Not really. Pure not fulfilling the contract between the company and the customer

Yes, really. The futility of berating someone who feels no remorse.

[MonkeybreadSoftware]

Don’t ask me, ask Xojo Inc.
I dislike Norman being kicked out of the forums and asked several times to change that.

[thorstenstueker]

It is not only Norman. There are a few more.