We have been using LogmeinRescue more than 12 years now and getting more and more expensive and wonder is there any better.
Currently, we are just send a pincode to put in the webpage and then after they download, install the program downloaded and it will ask some question which required them to yes/ok.
On the mac catalina and big sur, after connection, user still need to go to system preference , security and privacy, privcay tab, accessibilty and tick on logmein thingy option
i wondering if there is any better program or application to use for doing remote support for client.
@scott Mention AnyDesk and i saw something Splashtop SOS. we are goint doing a trial for this two and wondering what else is available