I have a client using a software on Mac for last 7 years and the software w is (or rather was) working properly and printing also.
Since last one week the printing features has developed a problem.
Let me explain in details:
- The user is a doctor
- The software in question is for managing/writing prescriptions
- Have build the software in FileMaker.
- It was working properly for all these years
- The general flow of operations is:
- The user opens the prescription screen and applies filter to find a patient’s prescription
- Then duplicates the found record/prescription
- Makes necessary changes which automatically gets saved
- Print the prescription
Now what is happening is when it prints it always prints the first record found. This is what I have not been able to understand.
Why would such a thing happen?
If anyone has any experience to share please do.