Xojos bug tracking system

Ive seen some of them offering temporal builds the next day to fix the bug for the client.

The problem is not the size per se. The problem is the focus. While Christian and Björn have their customers as the priority, xojo focus is in the CEO nonsense :frowning:

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Having left a bug-ridden and technical debt-loaded development platform behind I was looking for something more viable.
I then evaluated Xojo and found a bug-ridden platform with a huge technical debt.
What drove me away from Xojo is how bugs are handled (or not), their grotesque manner of handling communication with TOF members and the company’s unhealthy fixation on the CEO’s whims and wishes.

  • and who is ‘We’? Pluralis majestatis?
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It was hilarious that Geoff said Xojo is not known for being buggy. He has no idea. Just sitting in the Emerald Tower.

Na, he, his second me and his wife decided so,

No Hal, that is not the case here. He knows exactly how buggy it is and he knows also what he has done and what he said before in the conferences

That includes me. Including one from Christian, for a CURLSMBS bug that was in CURL itself. :slight_smile:

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I’ve created some awesome things in Xojo and invested a lot of time trying to make my Xojo Mac applications better Mac citizens, but it was an uphill struggle all the way and when I finally made my code available to others, Xojo used my money to change the language and break my code for new customers.

Now instead of focusing on the core of Xojo to stabilize and optimize it, they’re trying to build enough App Wrapper into Xojo to do what? Are they really going to make more sales because of it? Does ripping off Christian’s charting classes really bring in more money?

Xojo is blind as to why people leave, they act like a child, well if you’re leaving then we don’t care about you… Instead they should be seriously looking at why they lose customers and plugging the leak. After all, it’s easier to keep an existing customer happy, than try to acquire new ones.

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While I’m on the beta track, I haven’t looked closely at that, mainly because with you I have no need. But how are they doing that? From what I understand, you harden and sign an app bundle, but you do not notarize it. The latter is done to the installer. So does the process also create a .pkg or .zip to notarize.

(Maybe I’m treading on NDA here, but I don’t think that the fact that they’re doing notarization is secret.)

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If you want a PERFECT illustration of how dysfunctional their process is

https://tracker.xojo.com/xojoinc/xojo/-/issues/59520
I reported it 4 years ago
No action
Others report it
No action
Now Geoff reports the exact same bug and its scheduled

THIS is exactly whats dysfunctional about the bug handling process

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Geoff Pro+. Just lobby Geoff…

Speaking of notorization, does anyone know a app/script or whatever, where I can drag a compiled/signed Xcode project and have it notoraztion, relatively hands free?

nothing will change… its senseless to keep this discussion over and over again… our genius will pass away someday and xojo with him… happend before with powerbasic aswell.

His selfish ego is not capable of thinking about greatness or legacy, what will stay when he is left. He acts like a responsible CEO comparing himself with steve jobs, but in fact its just a selfish child, missing any critic self-reflection

You made me look.

Wow! His responses to you are—interesting.

“I’m the CEO”—admitting that a bug matters most when it bites him.

Now that you mention it, I think I’VE seen this one, but shrugged and moved on. So much for going by votes.

Precisely my last response
If one person reports it how many have just shrugged it off and kept moving ?
Even Geoff has said few people report bugs
its a fraction of the entire user base
Doesnt mean they DONT exist just that many people are just not inclined to report them
And responses like his only encourage people to just move on because they DONT expect anything will happen in a timely fashion

Feature request should, IMHO, be secondary

Me, and several of my coworkers, have found this discussion to be so Geoff. You have to remember that he’s always the smartest guy in the room so unless it’s something that he deems important then it will get ignored or put on the back burner.

Xojo has a quality problem. We all know that to be true. But the smartest guy in the room doesn’t use the product like we do and doesn’t run into the same type of bugs. Therefore it’s us, not the product, that is the problem.

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Wow that thread has moved from the forum onto the bug report I noted

Still the dismissal of concerns about the lack of bug fixing suggests to me nothing is going to change and the shedding of more experienced users will continue

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I don’t know how many times I said WOW when reading that…

The replies from Geoff is like opposite world.

Posts are:
9 posts from 4 years ago…
5 posts from 3 years ago…
5 posts from 2 years ago…

Then BAM!

Geoff says bugs are reviewed every two years. REALLY? WTF does “review” mean?

Sure seems that if you lobby/embarrass Geoff hard enough Geoff Pro+ is activated and the bug will get looked at.

No wonder peeps don’t bother reporting bugs.

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between that thread & the ones in the forums where people have flat out said “I gave up reporting bugs because they dont get addressed” its amazing he can rationalize doing nothing. Or appearing to do nothing as you point out.

My personal bug list is 206 items long
https://tracker.xojo.com/xojoinc/xojo/-/issues/?sort=updated_asc&state=opened&author_username=normanpalardy&label_name[]=Bug&first_page_size=100

Of those 160 are marked reproducible

Why would I report more bugs ?

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It’s soooo hard to move away. It look me years to get php going the way I wanted. No one wants to leave. It takes time and it’s costly.

Not having to deal with the whim of Geoff is priceless.

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I stopped reporting years ago. What’s the point since they’ll mostly ignore them.

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