Uncomfortable truths dont mean a person hates the product
There are things I hate about Apple’s software - but I wouldnt say I hate it when compared to everything else
And I file bug reports and ride their case about the goofball bugs they have like Mail crashing if I try to reply when its on the left most screen but not the other two ? I sent them a video of that one
There are things I’ve told my Ford dealer that I dislike about my truck as well
I wouldnt say I hate the truck or the company
Neither however bans me from their forums or actively removes my criticisms
I’ve had at least one reach out and ask how they could make their product better based on my complaints